Family Book Privacy Policy

Effective date: June 29, 2026

Family Book is operated by FanSong Studio LLC.

Information We May Collect

Family Book may collect account information such as email address, authentication data, profile settings, and session information. The app may also collect user-created family memory content, including family member profiles, relationship information, names entered by the user, text memories, photos, voice notes, chat messages, AI conversation prompts, and support messages.

If users use speech input, photo upload, memory capture, or AI-assisted conversation features, the app may process the relevant text, audio, image, or memory content needed to provide those features.

How We Use Information

We use information to operate accounts, save family memory content, display family profiles and memory feeds, provide AI-assisted conversations, process user-requested media features, respond to support requests, prevent abuse, and maintain app security.

Third-Party Service Providers

Family Book may use backend infrastructure, database, authentication, storage, email, speech, and AI service providers to provide app functionality. These providers process information only as needed to provide the requested service.

Tracking and Advertising

Family Book does not sell personal information and does not use third-party advertising networks for cross-app or cross-site tracking.

Sensitive User Content

Family Book is designed for personal and family memory content. Users should only add information, photos, voice notes, or family details that they have the right to provide and store in the app.

Data Retention

We retain account and app data for as long as needed to provide the service, maintain security, resolve support requests, or comply with legal obligations. Users may request account or data deletion by contacting support@song-ai.ltd.

Contact

For privacy questions or deletion requests, contact support@song-ai.ltd and include “Family Book” in the subject line.