For app support, product questions, bug reports, or general inquiries, contact FanSong Studio LLC at support@song-ai.ltd.
When Contacting Support
Please include the product name, your device model, your iOS or iPadOS version, the app version if available, a short description of the issue, and screenshots or screen recordings if useful.
Product Support
- Dance Book support: support@song-ai.ltd
- Family Book support: support@song-ai.ltd
- Word Book support: support@song-ai.ltd
We review support messages and respond when follow-up is needed. Response times may vary depending on the request.
For privacy or account deletion requests, email support@song-ai.ltd and include the product name in your message.